PHS Technology Support

Parent Information - Canvas and PowerSchool.pdf

Canvas is the main gradebook teachers will use to enter all grades for all assignments. 

Teachers will only enter final Grading Period grades and Behavior/Effort grades into PowerSchool. 

Attendance will still be taken in PowerSchool.

MORE HELP WITH CANVAS

Digital IDs will be distributed through your Pattonville email account. Check your inbox to access and download your digital ID while on a Pattonville network. Once downloaded, save your ID to your device for easy access:

iOS Digital ID Instruction Video 

Android Digital ID Instruction Video

1. Go directly to https://pattonville.instructure.com

2. Be sure you are signing in with the proper credentials (username@student.psdr3.org and Pattonville password)

3. Once signed in, click "all courses" to view current course enrollments. 

4. If you had a schedule change today, it may take up to 24 hours for that schedule change to reflect in Canvas. (Please note that Canvas classes will not show until after the term has begun. If the term has not started yet, please wait until the term has begun and then follow steps 1-4.)

5. If you have completed steps 1-4 and still have no courses showing, email highschool-helpdesk@psdr3.org for support. 

YouTube needs to know who you are to know whether or not you can view content on their platform. If it can't determine what Google account is using a site, you can force it to recognize you by signing into YouTube.

Other tips:

• Make sure you are signed into your Pattonville Google account and SIGN OUT of any other personal Google accounts in the web browser.

• If you are in Canvas, open a new tab and sign into YouTube. Then go back to the Canvas tab and refresh the page. 

• Quit (⌘Q) the browser and reopen it.

• Restart your computer by clicking on the  and choose "Restart"

1. Shut down your MacBook

2. Use a damp disinfecting wipe or dampen a cotton ball with rubbing alcohol (isopropyl alcohol 70%)... (you do not want it to be dripping wet)

3. Run the wipe or cotton ball over they keyboard and trackpad. Allow to dry.

4. For the screen you should use a slightly damp microfiber cloth to wipe the screen clean.

5. For the outside of the device, you can wipe it down with a disinfecting wipe, but avoid any ports.

Video: Watch Dr. Hasheider Explain

Student Zoom accounts will only join Zoom meetings created by Pattonville employees. Students cannot create their own meetings with their school Zoom accounts, as required by Zoom. 

1. Click on the Zoom meeting link that was provided by your school or teacher. You may see a message that says " This meeting is for authorized attendees only". 
2. Click "Sign in to join."
3. A web browser might open, prompting you to sign in with your school login credentials (Google email). 
4. You will be placed into a Waiting Room or join the class session, without having to login into a Zoom account.

If you click a Zoom link and the Zoom app doesn't open it means that you might need to clear the cache in your web browser. 

If you don't have a link or the link isn't working, you can also open the Zoom.US app in your applications folder and click Home > Join a Meeting and enter a Meeting ID and sometimes a passcode. If someone can send you that information via email or some other messaging you can still join.